Privacy Policy

1. Information We Collect

VaultGremlin collects information you provide directly to us when you create an account, use our blocking services, or contact us for support. We are committed to collecting only the minimum information necessary to provide our services.

• Basic Account Info: Your name, email address, and password
• Payment Details: Billing information (processed securely through Stripe)
• Social Media Info: The usernames and passwords for accounts you want to block
• Blocking History: When you've blocked accounts and for how long
• Generated Emails: The unique email addresses we create for your blocked accounts

2. How We Use Your Information

We use your information only to provide our blocking service. We don't sell your data or use it for advertising.

• Block Your Accounts: Change your passwords and manage your account emails
• Process Payments: Handle your monthly subscription ($3.99/month)
• Send Updates: Let you know when your blocking sessions start and end
• Provide Support: Help you with any issues or emergency access requests
• Keep Things Secure: Protect your data and prevent abuse of our service

3. How We Keep Your Data Safe

We take security seriously and use industry-standard protection for your information.

• Encrypted Storage: All your passwords and personal data are encrypted
• Secure Hosting: We use Google Cloud's secure servers
• Limited Access: Only authorized staff can access your data for support
• Regular Updates: We keep our security systems up to date
• Secure Connections: All data is transmitted using secure, encrypted connections

4. How Long We Keep Your Data

We only keep your information as long as needed to provide our service.

• Account Info: Kept while you have an active subscription
• Social Media Passwords: Deleted immediately when your blocking period ends
• Blocking History: Kept to help improve our service
• Payment Records: Kept for tax purposes as required by law

If you delete your account, we remove all your personal information right away. Any active blocking sessions will continue until their scheduled end time.

5. Third-Party Services

We use a few trusted services to run VaultGremlin. We don't sell your data to anyone.

• Stripe: Processes your payments securely
• Google Cloud: Hosts our website and services
• Gmail: Helps us manage the email forwarding system

6. Your Rights

You have control over your personal information and can:

• See Your Data: Request a copy of what information we have about you
• Fix Mistakes: Update or correct any wrong information
• Delete Your Account: Remove your account and personal data
• Cancel Anytime: End your subscription whenever you want
• Emergency Access: Use up to 5 lifetime emergency unlocks if needed

To use any of these rights, just email us at [email protected] and we'll help you out.

7. Contact Us

If you have questions about this Privacy Policy, just reach out:

8. Changes to This Policy

We may update this Privacy Policy occasionally. If we make important changes, we'll let you know by email. By continuing to use VaultGremlin, you agree to any updates.