Terms of Service

Last updated: September 8, 2025

1. Agreement

These terms create a binding contract. Please read these Terms of Service ("Terms") carefully because they form a contract between you and VaultGremlin, our partners, employees, officers, directors, sponsors and affiliated companies ("we," "us," and "our").

By using VaultGremlin, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms. You must be at least 18 years old to use our service.

You may use the Service only in compliance with these Terms and only if you have the power to form a contract with us and are not barred under any applicable laws from doing so.

If you do not agree to be bound by these Terms, you must not use the Service.

2. Service Description

VaultGremlin provides a digital wellness service that:

  • Temporarily changes passwords on your social media accounts
  • Blocks access to specified platforms for predetermined time periods
  • Provides email forwarding and verification services
  • Offers account management and recovery assistance

Important: You acknowledge that our Service involves accessing and modifying your social media accounts with your explicit consent and authorization. Our proprietary system securely manages your account access during blocking periods. Your account stays active and visible to others, but you can't log in until your blocking period ends.

3. Account Access and Security

Only you may use the Service. You must keep your VaultGremlin account and passwords confidential and not authorize any third party to access or use the Service on your behalf, except as explicitly provided by our Service.

Important authorization: By using our Service, you explicitly authorize us to:

  • Access your social media accounts using credentials you provide
  • Temporarily change passwords on those accounts
  • Restrict your access for the duration you specify
  • Restore access at the end of the blocking period

Your Responsibilities

You agree to:

  • Be at least 18 years old
  • Provide accurate information when creating your account
  • Only block accounts that you own and control
  • Comply with all applicable laws and the terms of service of third-party platforms
  • Not attempt to circumvent or bypass our blocking mechanisms
  • Not use the Service for any illegal or unauthorized purpose

You may not:

  • Share your VaultGremlin account with others
  • Attempt to reverse engineer or hack our Service
  • Use the Service to block accounts you do not own
  • Interfere with the proper functioning of the Service

4. Fees and Billing

We charge a monthly subscription fee for the Service. Current pricing is $3.99/month, billed monthly. We reserve the right in our sole discretion to change fees at any time with 30 days' notice to active subscribers.

You must be authorized to use the payment method that you enter when you create a billing account. You authorize us to charge you for the Service using your payment method. We may initiate payments:

  • At the time of purchase
  • On a recurring monthly basis for subscription Services
  • For any additional paid features you choose to use

What's Included

  • Unlimited blocking sessions
  • Instagram and custom platform support
  • 5 lifetime emergency unlocks
  • Email support

Free Trial and Cancellation

7-day free trial: New subscribers receive a 7-day free trial period. You will not be charged during the trial period. If you cancel before the trial ends, you will not be charged. If you do not cancel, your subscription will automatically begin at the end of the trial period and you will be charged the monthly subscription fee.

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial months of service, except as required by law or in cases of Service failure.

5. Disclaimer of Warranty and Limitation of Liability

Important legal disclaimers: The Service is provided "as is", at your own risk, without express or implied warranty or condition of any kind. We disclaim any warranties of merchantability, fitness for a particular purpose or non-infringement.

Service Limitations

  • Platform Changes: We are not responsible for any consequences of being locked out of your social media accounts
  • Third-Party Platforms: We cannot guarantee that third-party platforms will not change their systems in ways that affect our Service
  • Service Availability: We are not liable for any missed opportunities, communications, or content while your accounts are blocked
  • No Guarantees: We do not guarantee uninterrupted service or that the Service will be error-free
  • Emergency Access: You get 5 lifetime emergency unlocks - use them wisely

Limitation of Liability

In no event shall we be liable for any general, direct, incidental, indirect, special, punitive, or consequential damages, including but not limited to any loss of opportunity, business, profit, revenue, social connections, or content, however caused and whether arising under contract, tort, negligence, or other theory of liability, even if we have been advised of the possibility of such damage.

Total Liability Limit: Our total liability to you for all claims shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

6. Third-Party Platforms and Emergency Access

Third-Party Platform Interactions

Our Service interacts with third-party social media platforms. We are not affiliated with, endorsed by, or responsible for these platforms. Changes to third-party platforms may affect our Service's functionality. You acknowledge that:

  • Third-party platforms have their own terms of service
  • We cannot control changes made by third-party platforms
  • Platform updates may temporarily affect our Service
  • You remain bound by the terms of service of platforms you use

Emergency Access

We provide limited emergency access options for urgent situations. Emergency access is provided at our discretion and may be subject to verification requirements. Abuse of emergency access may result in account termination.

Account Termination

You can cancel your subscription anytime. It takes effect at the end of your current billing period. Any active blocking sessions will continue until their scheduled end time.

We may terminate accounts that violate these terms or engage in fraudulent activity.

7. Intellectual Property and Service Protection

VaultGremlin's service, technology, methods, and business model are proprietary and protected by intellectual property laws.

Prohibited Activities

  • No Copying or Reverse Engineering: You may not copy, replicate, reverse engineer, or create derivative works of our service
  • No Competitive Use: You may not use our service to develop, operate, or promote competing services
  • No Business Model Copying: You may not replicate our business model, pricing structure, or service methodology
  • No Data Mining: You may not scrape, mine, or extract data from our service for competitive purposes
  • No Technology Replication: Our blocking methods and technical processes are proprietary and may not be copied

Our Rights

  • VaultGremlin owns all rights to our service name, logo, and branding
  • Our technical methods and business processes are trade secrets
  • We reserve the right to pursue legal action against unauthorized copying or competition
  • Violation of these terms may result in immediate account termination and legal action

8. Electronic Communications and Indemnification

Consent to Electronic Communications

By registering with us, you understand that we may send you communications regarding the Service, including:

  • Notices about your use of the Service
  • Account blocking confirmations and completion notifications
  • Promotional information about our products and services

We provide mandatory notices by email at the address you specified when you signed up. Mandatory notices emailed to you will be deemed given and received when sent. You cannot opt-out of receiving mandatory notices.

Indemnification

You agree to indemnify and hold us, our subsidiaries, affiliates and their respective officers, directors, agents, employees, and suppliers harmless against any claim or demand and all liabilities, costs and expenses (including reasonable attorneys' fees) resulting from or arising out of your violation of any law, breach of this agreement, or infringement of third-party rights.

9. Choice of Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, USA, excluding its conflicts of laws principles. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in New York County, New York, and you hereby consent to personal jurisdiction and venue therein.

10. Privacy

Your privacy matters to us. Check out our Privacy Policy to see how we handle your information.

11. Changes to These Terms

We may modify these Terms at any time. We will provide notice of material changes by email or through the Service. Your continued use of the Service after such notice constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you should discontinue use of the Service.

12. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms, and the invalidity of such provision shall not affect the validity or enforceability of the remainder of these Terms. The remaining provisions will continue in full force and effect, and an enforceable term will be substituted reflecting our intent as closely as possible. In other words, voiding any one part of this contract does not void the rest of the agreement.

These Terms (including our Privacy Policy) constitute the entire agreement between you and us regarding the Service, and supersede all prior agreements. Our failure to enforce a provision is not a waiver of our right to do so later.

13. Contact Information

For questions about these Terms or our Service, please contact us at:

Email: [email protected]

Website: vaultgremlin.com

By using VaultGremlin, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.